Balloon Arrangements
Garlands & Installations
Balloon Bouquet Your Way
Pick your Super Shapes, latex balloons, foils, stars or hearts.
Choose your colours and quantities.
Add your favourites to the cart.
Making more than one bouquet? Tell us which balloons go together in Order Notes.
Choose delivery or pickup, select your date and time, then complete checkout.
YOUR QUESTIONS, ANSWERED
Ordering & payment
How far in advance can I order my balloons?
You can order your balloons up to one month in advance. Choose your preferred delivery or pickup date and time at checkout.
Can I choose my own balloon colours?
Yes—choose from the colour options on each product. Our Balloon Colour Chart can help you put your combination together.
Can I order more than one bouquet?
Yes! For balloon bouquets or arrangements, choose the quantity you need and add them to your cart. For different designs, colours or options, make each selection and add it separately. You can check out and pay for everything together.
If you’re using Build Your Own Bouquet to make more than one bouquet from individual balloons, tell us which balloons belong together in Order Notes at checkout.
Can I add a card or gift message?
Yes! Choose a gift tag, greeting card or premium card from Add a Personal Message. Enter your wording in Your Message, then add it to your cart. Your message will be included with your balloons.
Can I add something to my order after checkout?
Yes! Place a new order for the extra items and select pickup at checkout. In Order Notes, tell us you want the new items sent out with your existing order and include your original order number so we can match them together.
Where do I put extra information?
Use Order Notes for any extra details about your order, including which balloons go together. Use Delivery Notes for access instructions, such as gates, doorbells or where to find you.
Delivery & pickup
Can you deliver, or can I collect?
Choose delivery or pickup at checkout. Visit our Delivery, Pickup & Hire page for more information.
How much is delivery?
Delivery costs depend on your location and order. Enter your suburb or postcode in our delivery checker to see your options. Your applicable charges are shown at checkout before you confirm your order.
Can I change my delivery or pickup date or time?
Please text 0411 114 128 as soon as possible with your order number and the new date or time you would like. We’ll check whether the change can be accommodated and confirm with you. Please wait for confirmation before assuming your booking has changed.
How do I choose my date and time?
Select your date on the calendar, choose your time from the dropdown, then tap OK to confirm.
What happens if no one is there for delivery?
Please arrange for someone to be home, or nominate a safe place where we can tie your balloon bags. Add these instructions in Delivery Notes at checkout. Once your balloons have been safely delivered or left at your nominated spot, they become your responsibility. For venue deliveries, please let the staff know to expect us.
Will my balloons arrive in bags?
Yes! All balloons arrive bagged.
Balloons & care
Do the balloons come inflated?
Yes! All balloons come inflated with helium or air, depending on the arrangement you’ve chosen. We don’t currently sell uninflated balloons.
Do the balloons come with weights?
Our helium bouquet listings include a balloon weight. Loose helium balloons intended for ceilings come on individual ribbons with no weights. Check the inclusions on your chosen product before ordering.
What is the lifespan or float time of my balloons?
A rough guide, not a guarantee. These timings assume gentle handling and normal indoor conditions.
| Balloon type | Indoor lifespan / float time |
|---|---|
| Latex helium — no gel | About 8–12 hours. Best for same-day use. |
| Latex helium — with gel | Several days, sometimes longer. |
| Foil helium | About 3–5 days, sometimes longer. |
| Helium bubble balloons | Some designs last 1–3 weeks; fillings and decorations affect this. |
| Air-filled arrangements | Several days to weeks. Small and twisting-balloon details may soften sooner. |
Outdoors: weather can shorten balloon life considerably. We don’t recommend helium outdoors. Talk to us about air-filled, weighted or telescopic-pole alternatives.
Do
- Keep balloons indoors at a steady room temperature.
- Handle gently and keep ribbons secure.
- Remove transport bags from gel-treated balloons once safely indoors.
- Arrange delivery or pickup close to your event.
Don’t
- Leave balloons in parked cars, direct sun or near heaters.
- Place them in strong airflow or against rough or sharp surfaces.
- Add decorations without checking—extra weight reduces lift.
Still floating doesn’t always mean looking freshly made. Size, design and conditions affect both.
Can I put my balloons outside?
We don’t recommend helium balloons for outdoor use, but we have lots of lovely air-filled and weighted options for outdoor settings. Want extra height or that floating look? We also have options on telescopic poles. Some designs can be attached to poles or other suitable supports to help keep them in place. Heat, direct sunlight and wind can still affect balloons, so choose a design suited to your space. Talk to us about outdoor alternatives—send us your ideas and a photo of the area, and we’ll help you choose.
Installation & hire
Do you set up the balloons?
Our installation service includes delivery and professional setup at your home, workplace or venue. Options depend on your location, order, date, venue access and setup time. Visit our Delivery, Pickup & Hire page to check your options.
What does hire mean?
Hire means your setup includes equipment such as frames, backdrops or plinths, which we return to collect after your event. See our Installation & Hire information for details.
What should I tell you about my venue?
Include access instructions in Delivery Notes, and let venue staff know to expect us. Available installation options depend on your location, order, date, venue access and setup time.
Face painting & balloon twisting
How do I book face painting or balloon twisting?
These services are available by enquiry. Please text 0411 114 128 with your event date, time, location and the service you would like. We’ll confirm whether we can take on your booking.